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  How Voice Shapes Reactions to Impartial Decision-Makers: An Experiment on Participation Procedures

Kleine, M., Langenbach, P., & Zhurakhovska, L. (2017). How Voice Shapes Reactions to Impartial Decision-Makers: An Experiment on Participation Procedures. Journal of Economic Behavior & Organization, 143, 241-253.

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Item Permalink: http://hdl.handle.net/11858/00-001M-0000-002D-E411-3 Version Permalink: http://hdl.handle.net/11858/00-001M-0000-002E-9ACD-1
Genre: Journal Article

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 Creators:
Kleine, Marco1, Author              
Langenbach, Pascal1, Author              
Zhurakhovska, Lilia1, Author              
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1Max Planck Institute for Research on Collective Goods, Max Planck Society, ou_2173688              

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Free keywords: voice, participative decision-making, communication, laboratory experiment
 Abstract: This paper studies how participation in decision procedures affects people’s reactions to the deciding authority. In our economic experiment, having voice, i.e., the opportunity to state one’s opinion prior to a decision, significantly increases subordinates’ subsequent kindness towards the authority. These positive effects occur irrespectively of the decisions’ content. The experimental findings stress the positive effects of voice when subordinates and authorities interact. Our results suggest that in organizations, but also in the legal and political arena, participative decision-making can be used to guide people’s actions after decisions have been made.

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 Dates: 20172017
 Publication Status: Published online
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 Rev. Type: Peer
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Title: Journal of Economic Behavior & Organization
Source Genre: Journal
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Pages: - Volume / Issue: 143 Sequence Number: - Start / End Page: 241 - 253 Identifier: -