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advice-seeking, reputational concerns, stereotypes, higher-order beliefs, knowledge flows, experiment
Abstract:
We examine the impact of reputational concerns on seeking advice. While seeking can improve
performance, it may affect how others perceive the seeker's competence. In an online
experiment with white-collar professionals (N=2,521), we test how individuals navigate this
tradeoff and if others' beliefs about competence change it. We manipulate visibility of the
decision to seek and stereotypes about competence. Results show a sizable and inefficient
decline in advice-seeking when visible to a manager. Higher-order beliefs about competence
cannot mediate this inefficiency. We find no evidence that managers interpret advice-seeking
negatively, documenting a misconception that may hinder knowledge flows in organizations.