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Conference Paper

With HEART Towards Response Time Guarantees for Message-Based e-Services.


Weikum,  Gerhard
Databases and Information Systems, MPI for Informatics, Max Planck Society;

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Kraiss, A., Schön, F., Weikum, G., & Deppisch, U. (2002). With HEART Towards Response Time Guarantees for Message-Based e-Services. In C. S. Jensen, K. G. Jeffery, J. Pokorny, S. Saltenis, E. Bertino, K. Böhm, et al. (Eds.), Proceedings of the 8th International Conference on Extending Database Technology (pp. 732-735). Berlin, Germany: Springer.

Cite as: https://hdl.handle.net/11858/00-001M-0000-000F-30E0-9
The {HEART} tool (Help for Ensuring Acceptable Response Times) has been developed by the {IT} Research and Innovations department of Dresdner Bank for the computation of viable message prioritization in message-based e-services, such as stock brokerage services where service requests of different customer classes with class-specific performance goals have to be served by a server. {HEART} determines viable message prioritizations in the sense that they satisfy the specified performance goals of customer classes. In this paper, we describe the practical problem setting we address with {HEART} and outline the functionality of {HEART}. The demo will show {HEART}'s underlying concepts, its architecture and an example scenario.