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Journal Article

A Must Lie Situation: Avoiding Giving Negative Feedback

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Tausch,  Franziska
Max Planck Institute for Research on Collective Goods, Max Planck Society;

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Citation

Gneezy, U., Gravert, C., Saccardo, S., & Tausch, F. (2017). A Must Lie Situation: Avoiding Giving Negative Feedback. Games and Economic Behavior, 102, 445-454.


Cite as: http://hdl.handle.net/11858/00-001M-0000-002B-146C-A
Abstract
We examine under what conditions people provide accurate feedback to others. We use feedback regarding attractiveness, a trait people care about, and for which objective information is hard to obtain. Our results show that people avoid giving accurate face-to-face feedback to less attractive individuals, even if lying in this context comes at a monetary cost to both the person who gives the feedback and the receiver. A substantial increase of these costs does not increase the accuracy of feedback. However, when feedback is provided anonymously, the aversion to giving negative feedback is reduced.