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Reputational Concerns and Advice-Seeking at Work

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Friess,  Svenja
MPI for Innovation and Competition, Max Planck Society;

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Chugunova,  Marina
MPI for Innovation and Competition, Max Planck Society;

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Citation

Heursen, L., Friess, S., & Chugunova, M. (2023). Reputational Concerns and Advice-Seeking at Work. Max Planck Institute for Innovation & Competition Research Paper, No. 23-17.


Cite as: https://hdl.handle.net/21.11116/0000-000D-8F7F-5
Abstract
We examine the impact of reputational concerns on seeking advice. While seeking can improve
performance, it may affect how others perceive the seeker's competence. In an online
experiment with white-collar professionals (N=2,521), we test how individuals navigate this
tradeoff and if others' beliefs about competence change it. We manipulate visibility of the
decision to seek and stereotypes about competence. Results show a sizable and inefficient
decline in advice-seeking when visible to a manager. Higher-order beliefs about competence
cannot mediate this inefficiency. We find no evidence that managers interpret advice-seeking
negatively, documenting a misconception that may hinder knowledge flows in organizations.